Skip to content
Geeky Alien
Tech Support: Error Unknown

Screenshots

Tech Support: Error Unknown screenshot 1
Release Date Trailer trailerWatch trailer on Steam ↗

Tech Support: Error Unknown

Dragon Slumber · Published by Iceberg Interactive · Official site ↗

Mostly Positive — 73% positive (686 reviews) · Metacritic 70 · 18 achievements

Last updated 27 Sept 2026

Things are not what they seem at your new tech support specialist job. While resolving customer issues, you soon find yourself in the middle of a conspiracy. Will you side with your employer, join a rogue hacktivist group bent on destroying them, assist the police or stand alone?

DJCTQ l

£8.50

Lowest price we've ever recorded

View on Steam

Prices can lag the live Steam store — always confirm before buying.

Price history

3 Sept 2026Lowest: £8.50 · Highest: £8.509 Oct 2026

Adventure, Indie, Simulation, Casual · 2019 · More £5 - £15 games

Explore a tech support job that turns into a thrilling mystery. Choose sides and uncover hidden truths in this indie adventure from Dragon Slumber, released in 2019.

About this game

“On behalf of Quasar Telecommunications, I am happy to welcome you in our family. You are part of our exciting new program allowing technical support specialists to work directly from home. Your new Spectrum system will connect you directly with our customers through the Support Desk.”

Tech Support: Error Unknown is an adventure game with simulation and puzzle mechanics, which places you in front of a virtual computer. As a tech support specialist new to the job, use a wide array of computer software to solve customer issues or choose to manipulate programs for personal gain. Hack your system to unlock its full potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot.

While on the job, you discover a conflict between your corporate employer and an anonymous rogue hacktivist group, trying to take them down. Will you climb the corporate ladder, secretly join the hacktivists, or help the police expose them? Alternatively, will you pursue a more personal agenda?

Key features

  • Engage customers and colleagues through a novel procedural dialogue system
  • Choose how to approach each situation in a sandbox computer environment
  • Decide who to side with and unlock new gameplay
  • Discover more than 20 major and minor endings
  • Mouse-only controls make the game accessible for all

System Requirements

Will my PC run this? →

Minimum

Minimum:
  • OS *: Windows 7 or greater
  • Processor: 1.5 GHz CPU
  • Memory: 500 MB RAM
  • Graphics: 1280x720 or better video resolution in High Color mode
  • Storage: 500 MB available space
  • Sound Card: Standard onboard sound card

Supported Languages

English, German, Simplified Chinese

Latest news

  • AnnouncementsOfficial

    Tech Support: Error Unknown 70% OFF During Iceberg Interactive Publisher Sale!

    Hey everybody! It’s that time of year when sales come at you fast, so here’s another one! From now until October 25th, we’re a part of the Iceberg Interactive Publisher Sale. You can grab a ton of great titles at up to 90% off. {STEAM_CLAN_IMAGE}/41241215/716e7990339faeb270f5a9e487a4f9c8fc4b89cc.png Tell your friends/family/cat/lizard -- you can pick up Tech Support: Error Unknown at 70% OFF for a full week! https://store.steampowered.com/app/781480/Tech_Support_Error_Unknown/
    Read full article on Community Announcements ([ICE] Daemsco)
  • Patch NotesOfficial

    New Modes Update: Endless Challenge & Zen Mode

    https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/32077085/9be178f37fb04acd45cbc0e550767249122a559a.jpg We have just launched a new ‘Endless Challenge Mode’ and ‘Zen mode’ update! In the ‘Endless Challenge’ mode, you will fight to reach the top of the online leaderboards; taking on 3 different challenges, each with 2 levels of difficulty. The challenges you can compete in are: Speed: complete as many tickets as you can within 10 minutes. Time: earn a target amount of money as fast as possible by completing tickets. Perfection: respond to as many customers as you can but don’t make any mistakes.. One misstep and your game is over! Feeling stressed out or overwhelmed? In Zen mode, you can complete tickets for as long as you wish without the risk of losing your job. Both modes are now available and are integrated seamlessly with the original version of the game. You can access the new modes in two ways: Through completing the game! By reaching any of the game's multiple main endings, the modes are automatically unlocked. Players who have already completed the game will see these modes unlocked immediately. When booting the game, click on the BIOS option to manually activate the new modes. You may also uncover additional secrets in this menu! Play it cool or amp up the competition- the choice is yours! Tech Support: Error Unknown has also been shortlisted as a finalist at Momocon 2019, and our Lead Developer Kevin Giguère will be attending the event from May 23rd to 26th in Atlanta, Georgia. Stop by booth 1031 and find out if YOU are the best tech support specialist out there.
    Read full article on Community Announcements (Moonsugar)
  • Patch NotesOfficial

    Update V1.006 out now!

    Hey everyone, We've been reading all of your comments, praise, criticisms and bug reports, and I want to thank you for your passion concerning the game. https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/32077085/275814fd922a05f638b5ab02521605ba3d16a46d.png We've been hard at work producing a new patch which should cover a lot of issues you guys have been having with the game, including for our international audience in Germany and China. Please continue posting your issues in the forums and we'll continue to update the game accordingly. Check out the full forum post, here! Changelog for v 1.006: Difficulty icons now representative of the difficulty when mouse over Conway Domain email no longer appears multiple times (may only work on new games) Brother now has a proper reply about warranty on day 3 Bora now properly replies when impatient on day 4 Better feedback when the player fails a VIP warranty Spence's Oasis now properly updates when purchasing in categories Customer notes now marked as "used" when the upgrade is bought Some typos resolved In cat mode, Kamala now properly displays when a player fails a ticket Brother ending achievement properly triggers now Kamala no longer fires you if you forward the Indigo chat logs on day 9 German specific German title for the security code on Day 5 now displays properly Updated text fields to make text fits better on screen Chinese specific Chinese Quasar website displays better Chinese emails display properly
    Read full article on Community Announcements (KevWatch)
  • AnnouncementsOfficial

    Award-winning Adventure “Tech Support: Error Unknown” is Out Today!

    Today is the launch of our story-driven adventure Tech Support: Error Unknown! The game is available for Windows, Mac and Linux at end of business day in the CET region and to celebrate the release, there will be a 10% discount for the week of launch! https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/32077085/275814fd922a05f638b5ab02521605ba3d16a46d.png https://youtu.be/O3--G3LVBEU Tech Support: Error Unknown is a unique adventure game that recruits players as new-starters in the IT department of a large high-tech corporation. From a virtual desktop interface, you’ll chat with customers and colleagues via an organic procedural dialogue system, solving puzzles, making discoveries and decisions that radically affect the branching narrative. Will you serve the company, or sabotage it from within? The choice is yours. Grab your copy with 10% off this week! 👇 https://store.steampowered.com/app/781480/Tech_Support_Error_Unknown/ In addition, Tech Support: Error Unknown will soon receive a free update: Endless Mode. Players will be able to fight to reach the top of the leaderboards, taking on 3 challenges at 2 difficulties; >Speed: Complete as many tickets as you can within 10 minutes. >Timed: Earn a target amount of money as fast as possible through completing tickets. >Perfection: Complete as many tickets as you can, as fast as you can for a high score. First mistake ends the game. https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/32077085/0a246f4ddebd516c1141c7d9a12ab9e0987cd6f5.gif
    Read full article on Community Announcements (Moonsugar)
  • Press Coverage

    Wot I Think Tech Support: Error Unknown

    Developer: Dragon Slumber Publisher: Iceberg Interactive Release: February 27th On: Windows, Mac, Linux From: Steam Price: TBA I’m all in favour of as many A Normal Lost Phone/Orwell-like games as people can make. A fake phone or desktop, in which a story plays out via the mundane apps we are used to using every day. But, they do tend to miss more often than they hit. Tech Support really needs some. (more…)
    Read full article on Rock, Paper, Shotgun

We use strictly necessary cookies to run this site. We don't currently set any analytics or advertising cookies. See our Cookie Policy for details.